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We only accept exchanges. No refund is allowed. Exchange item must be in new condition, unworn, unaltered and free of damages by the customer.

Item must be returned with tags still attached and must be in original packaging complete with the original receipt. Please note that the exchange of item is subject to store availability. Once you send back your item, we assume you agreed to our Return Policy.

Please contact our customer care team by emailing sales@nmgalaxy.com.my if you have any further questions.

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