- All Cross Gear merchandise sold are non refundable.
- Return merchandise will be exchange to the same/new products only (subject to availability).
- To exchange merchandise must be in its original condition purchased from our Cross Gear Malaysia online store, within 7 days from the date of purchase, with the original receipt and price tag attached.
- To return, please make sure the products is still UNWORN, UNWASHED, and in UNALTERED condition. We cannot accept returns that have been torn, soiled or damaged due to incorrect washing or use